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Our contact information

By email: furniture@elpasosaddleblanket.com By standard mail: El Paso Saddleblanket ATTN: Home Collection 6926 Gateway East El Paso, TX 79915 By phone: CALL TOLL FREE at 1-800-998-8608 Monday-Saturday 9am-5pm MST.

sales@westerndecordirect.com

How to Order The quickest and easiest way to place your order is through our secure website.

Of course, if you have any questions, please contact us by email or CALL TOLL FREE at 1-800-998-8608 Monday-Saturday 9am-5pm MST.

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Checking Your Order Status When your order ships, UPS will send you an automatically generated email* containing your package tracking number(s) along with information about how to track your order. *(this shipping confirmation is sent to the email address that you supplied when you placed your order)



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Canceling Your Order If your order has not been shipped, you may cancel you order at anytime. Send an email including your name, address, and order number and a customer service representative will contact you with the status of your order.

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Credit Card Security Safe Technology: Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet We have been guarding the security of tens of thousands of customers since 1970.

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Privacy Policy The privacy of our customers is of the utmost importance to El Paso Saddleblanket Co. We do not sell or rent any personal information from to anyone.

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Newsletter If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users privacy we provide a way to opt-out of these communications.

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Tell-A-Friend If a user elects to use our referral service for informing a friend about our site, we ask them for the friend’s name and email address. WesternDecorDirect.com will automatically send the friend a one-time email inviting them to visit the site. WesternDecorDirect.com stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. The friend may contact WesternDecorDirect.com by email to request the removal oft his information from our database.

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30 Money Back Guarantee All products ordered through WesternDecorDirect.com are guaranteed to be of highest quality material and workmanship available in their respective price range. Return of merchandise for any reason mush be done within 30 days of invoice date. Merchandise must be in new condition, unused, and with all original tags. --Merchandise damaged or broken in transit must be reported to your UPS or freight carrier immediately. epsbSAMPLES.com will not credit or refund any damaged goods not inspected by the carrier. --No returns will be exchanged or credited unless accompanied by a valid return authorization number. The above return policy applies to merchandise ordered through WesternDecorDirect.com and shipped by WesternDecorDirect.com . This policy does not apply to warehouse sales and other web stores.

Merchandise Return Instructions Contact Customer Service for instructions first by email or by calling TOLL FREE 1-800-998-8608 Monday-Saturday 9am-5pm MST. In most cases we will instruct you hold for inspection by carrier. Return instructions:

Obtain a return authorization code – El Paso Saddleblanket( WesternDecorDirect.com )Customer Service by email or by calling 1-800-998-8608 Monday-Saturday 9-5,MST. Have your Order Number ready. Enclose a copy of the packing slip or invoice with your return; if you no longer have the slip, enclose the following information so we can process your return quickly and accurately: --Your full name --Proof of purchase (invoice or packing list copy) and/or your order number --Reason for return --Desired action (replace item or refund) Ship your return merchandise, pre-paid and insured for your protection, via UPS or parcel post to: IMPORTANT: You must ship your return INSURED. If we receive your return broken, we will be unable to issue refund or credit. El Paso Saddleblanket ATTN: WesternDecorDirect.com 6926 Gateway East El Paso, TX 79915

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Sales Tax Purchases from this site are not subject to sales tax unless the billing and/or shipping address given is within the state of Texas. This policy is subject to change at anytime based on e-commerce laws, rules, and regulations.



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Legal Disclaimers The products manufactured by El Paso Saddleblanket are not Indian produced, an Indian product or the product of a particular Indian, Indian Tribe or Indian Arts and Crafts Organization as defined by 25 USC, 305 et seq. More info.EL PASO SADDLEBLANKET CO., INC. forbids the reproduction of its photographs in printed material or scanning or copying its images on the Internet, and restricts the usage of its trade names and products under copyright.



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Errors and Inaccuracies We strive to provide complete, accurate, up-to-date information on WesternDecorDirect.com Unfortunately, it is not possible to ensure that any Web site is completely free of human or technological errors. This site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions at any time, and to change or update information at any time without prior notice.



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Prices Prices and products available are subject to change without notice.